FAQS

HOW DO I ATTACH MY PHONE CHARM?

All you need is a standard phone case with a hole. Check out our phone case collection! Please see our video on how to attach here.

DO I NEED TO CREATE AN ACCOUNT TO ORDER?

You don't have to set up an account to place an order; you may checkout as a guest. However we do recommend setting up an account so you can view your order status and history, and checkout quicker if you place a second order.

HOW LONG TIL I RECEIVE MY ORDER?

Delivery times can vary, check out our detailed page here.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major cards, Shop Pay, Apple Pay, Google Pay and PayPal.

WHAT IF I HAVE A PROBLEM WITH MY ORDER?

Please drop us an email at info@strawberrymlk.com or get in touch via this form here.

I AM AN CONTENT CREATOR WHO WANTS TO WORK WITH YOU, HOW DO I GET IN TOUCH?

We're always on the look out for creators to work with! Whether you're an influencer or a UGC creator. Please drop us a message on our instagram @strawberry.mlk_ or at info@strawberrymlk.com.

CAN I PLACE A BULK ORDER?

We do bulk orders of phone charms and jewellery for parties, hen do's, marketing campaigns and more. To discuss, please drop us an email at info@strawberrymlk.com or get in touch via this form here.