RETURNS POLICY

If you have any issues with your order and would like a return or exchange please send us a message here. Returns are accepted within 30 days. We do not cover returns costs unless an item is faulty, and we recommend using a tracked delivery service to return.

SHIPPING INFO - PHONE CHARMS & NECKLACES

UK: 1-2 working days. EU: 3-11 working days. Rest of the World: 3-17 working days.

All shipping options can be seen upon checkout. Orders are sent as standard with Royal Mail 1st class or International Standard, or you can choose to upgrade to a tracked delivery service.

SHIPPING INFO - PHONE CASES & HAIR ACCESSORIES

We offer free tracked shipping worldwide. UK: 5-12 working days. Rest of the World: 5-15 working days.

Any customs fees are at the responsibility of the customer, and we do not refund international customs taxes and sales charges.